AI Chatbots for E-Commerce: Boost Sales 24/7

The average e-commerce store loses 70% of visitors who leave without purchasing. An AI chatbot changes that equation dramatically.

What E-Commerce Chatbots Do Best

Abandoned Cart Recovery: When a visitor adds items to their cart and starts to leave, your chatbot can proactively engage and answer any remaining questions to close the sale.

Instant Product Questions: Shoppers want answers immediately. Size guides, shipping times, return policies, stock availability — your chatbot handles all of it 24/7 without a support ticket.

Upselling and Cross-Selling: Train your chatbot on your product catalogue and it will naturally suggest complementary products based on what the customer is viewing.

Setting Up Your E-Commerce Chatbot

Connect your product catalogue URL to ChatBot Builder, add your shipping and FAQ pages to the knowledge base, and enable the lead capture flow. The setup takes under 5 minutes with our e-commerce template.

Results You Can Expect

Our e-commerce customers typically see a 23% reduction in support tickets within 30 days, a 12-18% increase in conversion rate from chatbot-assisted sessions, and 40% of after-hours enquiries converted to sales.