Your AI shopping assistant guides visitors through product discovery, answers sizing and shipping questions, handles returns, and closes sales 24/7 — turning your store into a conversion machine that never sleeps.
Every e-commerce business faces these challenges
70% of shopping carts are abandoned because customers have unanswered questions at checkout
Support tickets pile up with repetitive questions about shipping, sizing, and returns
You're paying for ads that drive traffic but can't convert visitors into buyers fast enough
International customers leave because they can't get help in their language or timezone
Product recommendations are generic — you're not personalizing the shopping experience
Returns cost you 20-30% of revenue because customers buy the wrong size or product
Powered by ChatBot Builder's AI and Generative UI
Your bot shows interactive product carousels, compares items side-by-side, and makes personalized recommendations based on customer preferences and browsing history.
Customers check order status, get shipping updates, and track deliveries directly in the chat. No more 'where is my order?' support tickets.
Reduce cart abandonment by answering last-minute questions about payment, shipping costs, and delivery times right when customers are about to buy.
See which products customers ask about most, what questions lead to purchases, and where in the funnel people drop off. Data-driven optimization.
Automate the returns process with guided flows. The bot collects reason, photos, and preferences, then initiates the return — reducing support workload by 60%.
Identify high-value customers and provide premium support experiences. Offer exclusive deals, early access, and personalized recommendations to your best buyers.
Automate appointment booking and scheduling directly in the chat, reducing no-shows and administrative work.
Guide customers to the right products with personalized recommendations and interactive product carousels.
Qualify leads by asking targeted questions and gathering contact information, ensuring your sales team talks to the hottest prospects.
Yes! ChatBot Builder works with Shopify, WooCommerce, BigCommerce, Magento, and any custom e-commerce platform. Our embed code takes 30 seconds to install, and our Shopify app makes it even easier.